The “refund of the amount paid” and the jurisprudential approach: Mismatches in the product guarantees for consumers

Abstract

The paper aims, within the Consumer Act, to unravel the jurisprudential vicissitudes of right to “refund of the amount paid” - understood by the Chilean doctrine as a termination of contract - in case of the lack of conformity of the good; noting a conceptual confusion between the damages, the ““refund of the amount paid” and the termination of the contract. In this way, a systematization is carried out that clarifies its scopes of application in the jurisprudence of Chilean consumer law.